View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0009043 | ardour | bugs | public | 2022-10-27 21:16 | 2022-10-28 00:35 |
| Reporter | mrbillrodgers | Assigned To | paul | ||
| Priority | high | Severity | block | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Platform | Apple Macintosh | OS | MacOS | OS Version | 10.12 or later |
| Product Version | 7.0 | ||||
| Summary | 0009043: Downloaded Program Will Not Install | ||||
| Description | My brand new download won't run on my new macbook pro. I verified that my download from the web site was the ARM version. After installing, I get the message: “Ardour7” is damaged and can’t be opened. You should move it to the Trash. I downloaded the file at 4:50pm US Eastern time. In looking at the file I downloaded, it has the name: Ardour-7.0.0-arm64.dmg Given that the Mac is such a popular platform for music people, I'm really surprised it's not working for me. Maybe I've done something really stupid. On my macbook, if I enter the command "uname -a" in the command window, I get: Darwin Williams-MacBook-Pro.local 21.6.0 Darwin Kernel Version 21.6.0: Mon Aug 22 20:19:52 PDT 2022; root:xnu-8020.140.49~2/RELEASE_ARM64_T6000 arm64 williamrodgers@Williams-MacBook-Pro ~ % | ||||
| Steps To Reproduce | Download from web site. Do "install" drag and drop thing Attempt to start Ardor. | ||||
| Tags | No tags attached. | ||||
|
|
This is covered in the document we asked you to read after download: https://ardour.org/first_time_macos.html |
|
|
Your fix worked. However, since people read from top to bottom, the important message should be placed above the download button the page, not below it. I would still consider this a bug, not in the Ardour program itself, but in the design of the download page. |
|
|
Changed. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-10-27 21:16 | mrbillrodgers | New Issue | |
| 2022-10-27 22:46 | paul | Note Added: 0026721 | |
| 2022-10-27 22:46 | paul | Assigned To | => paul |
| 2022-10-27 22:46 | paul | Status | new => resolved |
| 2022-10-27 22:46 | paul | Resolution | open => no change required |
| 2022-10-28 00:23 | mrbillrodgers | Note Added: 0026729 | |
| 2022-10-28 00:35 | paul | Note Added: 0026730 |
