View Issue Details

IDProjectCategoryView StatusLast Update
0009431ardourbugspublic2023-09-14 18:28
Reporterchaybutler Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status newResolutionopen 
PlatformMicrosoftOSWindowsOS Version11
Product Version7.5 
Summary0009431: Windows 11 - Demo version crashes on start
DescriptionJust trying Ardour for the first time. Installed via Ardour-7.5.0-w64-Setup.exe. I cannot get it to open without crashing. I did attempt to remove and reinstall.

There are two events in the Event Viewer, an Application Error, and a Windows Error Report

############################################
Application Error:
Faulting application name: Ardour.exe, version: 0.0.0.0, time stamp: 0x649514c6
Faulting module name: msvcrt.dll, version: 7.0.22621.608, time stamp: 0xc4d8152c
Exception code: 0xc0000005
Fault offset: 0x0000000000061e80
Faulting process id: 0x0x4560
Faulting application start time: 0x0x1D9CAB77300C2E0
Faulting application path: C:\Program Files\Ardour7\bin\Ardour.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 556155c5-10ca-4673-a007-42dbb15da3f2
Faulting package full name:
Faulting package-relative application ID:


############################################
Windows Error Report:
Fault bucket 1367579723242479094, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Ardour.exe
P2: 0.0.0.0
P3: 649514c6
P4: msvcrt.dll
P5: 7.0.22621.608
P6: c4d8152c
P7: c0000005
P8: 0000000000061e80
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8c07c353-1ce6-45e2-a57c-43137899b61e.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.18fe9803-032a-4d51-81c7-13d9356258b3.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.37099769-128a-4c03-9b5a-9809527c9d43.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5398bf97-91c0-45ab-9ad7-3a06df3c4de2.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.633bec34-438d-4734-ab58-e76066daec32.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Ardour.exe_6d2cbff79f742ff6126a20422a77a52ecf12e36_16f7c005_764e003f-8a45-4127-b052-4cb1774e1f8e

Analysis symbol:
Rechecking for solution: 0
Report Id: 556155c5-10ca-4673-a007-42dbb15da3f2
Report Status: 268435456
Hashed bucket: c72c4b6b82b584a972fa9e8335e51df6
Cab Guid: 0
Steps To ReproduceClick on the Ardour7 Icon
TagsNo tags attached.

Activities

chaybutler

2023-08-09 12:03

reporter  

ArdourEventLogs.evtx (69,632 bytes)

x42

2023-08-09 15:02

administrator   ~0027955

Last edited: 2023-08-09 15:03

This is very mysterious.
Ardour is not compiled with MSVC and should not be using msvcrt.dll in the first place. The .evtx is not useful for that reason.

Perhaps some soundcard-driver causes this when Ardour probes for soundcards.

--

Would you mind trying to help investigate this issue?

First delete the Ardour preferences (if any), remove the folder %localappdata%\Ardour7\
Download and install a debug build from nightly.ardour.org ; and start <b<Ardour (GDB).

 - A command-terminal comes up -- don't panic :) Ardour starts normally
 - When Ardour crashes: Do not press the "Close application, ..report to Microsoft" button.
 - Go to the command window.
 - Type thread apply all bt and press "enter"
 - Type quit and press "enter"

In your user's home folder ("My Documents") there is now a file ardour-debug.log.

Hopefully that will tell us more about the issue.

chaybutler

2023-08-09 20:58

reporter   ~0027964

There is no window or anything to click on. Just a flicker of the mouse cursor and that's about it.

That notwithstanding, I followed the rest of your steps and the resulting log is attached.

Thanks for the assist!
Ardour-debug.log (16,159 bytes)   
Starting program: C:\Program Files\Ardour7\bin\Ardour.exe 
[New Thread 16316.0xdfc]
[New Thread 16316.0x1f10]
[New Thread 16316.0x38c0]
[New Thread 16316.0x2864]
[New Thread 16316.0x3904]
[New Thread 16316.0x3ab8]
[New Thread 16316.0x345c]
[New Thread 16316.0x321c]
[New Thread 16316.0x397c]
[New Thread 16316.0x51a4]
[New Thread 16316.0x40f0]
[Thread 16316.0x40f0 exited with code 0]
[New Thread 16316.0x4ad4]
[Thread 16316.0x4ad4 exited with code 0]
[New Thread 16316.0x5d4]
[New Thread 16316.0x9d4]
[New Thread 16316.0x4740]
[New Thread 16316.0x4d70]
[New Thread 16316.0x4bec]
[New Thread 16316.0x202c]
[Thread 16316.0x202c exited with code 0]
[Thread 16316.0x4bec exited with code 0]
[New Thread 16316.0x3bb4]
[Thread 16316.0x4d70 exited with code 0]
[New Thread 16316.0x39f0]
[Thread 16316.0x39f0 exited with code 0]
[New Thread 16316.0x4f00]

Program received signal SIGSEGV, Segmentation fault.
0x00007ffafc001e80 in strcmp () from C:\WINDOWS\System32\msvcrt.dll

Thread 21 (Thread 16316.0x4f00):
#0  0x00007ffafd7ef8a4 in ntdll!ZwWaitForMultipleObjects () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafb09f5a9 in WaitForMultipleObjectsEx () from C:\WINDOWS\System32\KernelBase.dll
#2  0x00007ffafb09f4ae in WaitForMultipleObjects () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00007ffaf0ad2a1a in msiltcfg!ShutdownMsi () from C:\WINDOWS\SYSTEM32\msiltcfg.dll
#4  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#5  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#6  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 19 (Thread 16316.0x3bb4):
#0  0x00007ffafd7eee74 in ntdll!ZwRemoveIoCompletion () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffaf9ffe36b in Tcpip4_WSHAddressToString () from C:\WINDOWS\system32\mswsock.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 15 (Thread 16316.0x4740):
#0  0x00007ffafd7f3950 in ntdll!RtlCompareMemoryUlong () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78f90b in ntdll!RtlAllocateHeap () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafd78cd49 in ntdll!RtlAllocateHeap () from C:\WINDOWS\SYSTEM32\ntdll.dll
#3  0x00007ffafd853f12 in ntdll!RtlRegisterSecureMemoryCacheCallback () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x00007ffafd80d1f0 in ntdll!EtwLogTraceEvent () from C:\WINDOWS\SYSTEM32\ntdll.dll
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 14 (Thread 16316.0x9d4):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x000000002859888d in ARDOUR::AudioEngine::do_devicelist_update (this=0x4a447450)
    at ../libs/ardour/audioengine.cc:760
#4  0x0000000028ba6a71 in operator() (p=<optimized out>, this=<optimized out>)
    at /home/ardour/win-stack-w64-dbg/include/boost/bind/mem_fn_template.hpp:47
#5  operator()<boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list0> (a=<synthetic pointer>, f=..., 
    this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:259
#6  operator() (this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:1294
#7  boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list1<boost::_bi::value<ARDOUR::AudioEngine*> > >, void>::invoke (function_obj_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#8  0x00000000697a774d in operator() (this=0x4a44d018)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#9  PBD::Thread::_run (arg=0x4a44cff0) at ../libs/pbd/pthread_utils.cc:488
#10 0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#11 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#13 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#14 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#15 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 13 (Thread 16316.0x5d4):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x000000002859b3d3 in ARDOUR::AudioEngine::do_reset_backend (this=0x4a447450) at ../libs/ardour/audioengine.cc:724
#4  0x0000000028ba6a71 in operator() (p=<optimized out>, this=<optimized out>)
    at /home/ardour/win-stack-w64-dbg/include/boost/bind/mem_fn_template.hpp:47
#5  operator()<boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list0> (a=<synthetic pointer>, f=..., 
    this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:259
#6  operator() (this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:1294
#7  boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list1<boost::_bi::value<ARDOUR::AudioEngine*> > >, void>::invoke (function_obj_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#8  0x00000000697a774d in operator() (this=0x4a44ca78)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#9  PBD::Thread::_run (arg=0x4a44ca50) at ../libs/pbd/pthread_utils.cc:488
#10 0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#11 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#13 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#14 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#15 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 10 (Thread 16316.0x51a4):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000285749fc in ARDOUR::Analyser::work () at ../libs/ardour/analyser.cc:95
#4  0x0000000028ba6506 in operator() (this=0x290aa070 <ARDOUR::Analyser::analysis_queue_lock>)
    at ../../win-stack-w64/include/sigc++-2.0/sigc++/functors/ptr_fun.h:76
#5  boost::detail::function::void_function_obj_invoker0<sigc::pointer_functor0<void>, void>::invoke (
    function_obj_ptr=...) at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#6  0x00000000697a774d in operator() (this=0x488d89d8)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#7  PBD::Thread::_run (arg=0x488d89b0) at ../libs/pbd/pthread_utils.cc:488
#8  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#9  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#11 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#12 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#13 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 9 (Thread 16316.0x397c):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000289a64ba in peak_thread_work () at ../libs/ardour/source_factory.cc:75
#4  0x0000000028ba64d6 in boost::detail::function::void_function_invoker0<void (*)(), void>::invoke (function_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:113
#5  0x00000000697a774d in operator() (this=0x488d8958)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#6  PBD::Thread::_run (arg=0x488d8930) at ../libs/pbd/pthread_utils.cc:488
#7  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#8  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#9  0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#11 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#12 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 8 (Thread 16316.0x321c):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000289a64ba in peak_thread_work () at ../libs/ardour/source_factory.cc:75
#4  0x0000000028ba64d6 in boost::detail::function::void_function_invoker0<void (*)(), void>::invoke (function_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:113
#5  0x00000000697a774d in operator() (this=0x488d82b8)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#6  PBD::Thread::_run (arg=0x488d8290) at ../libs/pbd/pthread_utils.cc:488
#7  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#8  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#9  0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#11 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#12 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 7 (Thread 16316.0x345c):
#0  0x00007ffafd7eedd4 in ntdll!ZwWaitForSingleObject () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffaf9ff896f in WSPStartup () from C:\WINDOWS\system32\mswsock.dll
#2  0x00007ffaf9ff1f74 in ?? () from C:\WINDOWS\system32\mswsock.dll
#3  0x00007ffafd032ad2 in select () from C:\WINDOWS\System32\ws2_32.dll
#4  0x000000006977a8f5 in CrossThreadChannel::poll_for_request (this=0x27ee5b40, this@entry=0x48882ac0)
    at ../libs/pbd/crossthread.win.cc:171
#5  0x000000006977a954 in CrossThreadChannel::receive (this=this@entry=0x48882ac0, msg=@0x4951fa10: 0 '\000', 
    wait=wait@entry=true) at ../libs/pbd/crossthread.win.cc:191
#6  0x00000000289ff6e4 in ARDOUR::TriggerBoxThread::thread_work (this=this@entry=0x48882a90)
    at ../libs/ardour/triggerbox.cc:4853
#7  0x00000000289ffa95 in ARDOUR::TriggerBoxThread::_thread_work (arg=0x48882a90) at ../libs/ardour/triggerbox.cc:4841
#8  0x00000000697a7459 in fake_thread_start (arg=0x48884cf0) at ../libs/pbd/pthread_utils.cc:101
#9  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#10 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#11 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#13 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#14 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 6 (Thread 16316.0x3ab8):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 5 (Thread 16316.0x3904):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 4 (Thread 16316.0x2864):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 3 (Thread 16316.0x38c0):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 2 (Thread 16316.0x1f10):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 1 (Thread 16316.0xdfc):
#0  0x00007ffafc001e80 in strcmp () from C:\WINDOWS\System32\msvcrt.dll
#1  0x00000000712ea7cb in g_utf8_collate (str1=<optimized out>, str2=<optimized out>) at ../glib/gunicollate.c:149
#2  0x00000000708ae8f1 in Gtk::ComboBoxText::set_active_text(Glib::ustring const&) ()
   from C:\Program Files\Ardour7\bin\libgtkmm-2.4-1.dll
#3  0x000000000065f26e in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)
A debugging session is active.

	Inferior 1 [process 16316] will be killed.

Quit anyway? (y or n) 
Ardour-debug.log (16,159 bytes)   

x42

2023-08-09 21:07

administrator   ~0027968

Aha, some text formatting issue. It is entirely obvious, why or where..

Is the main language of your system not English? Does it help to create an (empty) file: %localappdata%\Ardour7\.translate

https://discourse.ardour.org/t/unable-to-run-on-windows-11/108698/4

chaybutler

2023-08-09 21:19

reporter   ~0027969

This machine has only ever had English installed as a language.
Nevertheless, I created the .translate file as prescribed, and it did not appear to make a difference.
New logs attached.
Ardour-debug-2.log (18,170 bytes)   
Starting program: C:\Program Files\Ardour7\bin\Ardour.exe 
[New Thread 12368.0x1d4]
[New Thread 12368.0x5264]
[New Thread 12368.0xe04]
[New Thread 12368.0x1cc4]
[New Thread 12368.0x46e0]
[New Thread 12368.0x1b00]
[New Thread 12368.0x5398]
[New Thread 12368.0x2fdc]
[New Thread 12368.0x2a38]
[New Thread 12368.0x355c]
[New Thread 12368.0xfa8]
[Thread 12368.0xfa8 exited with code 0]
[New Thread 12368.0x11d0]
[Thread 12368.0x11d0 exited with code 0]
[New Thread 12368.0x2ee8]
[New Thread 12368.0x4bfc]
[New Thread 12368.0x415c]
[New Thread 12368.0x4cb4]
[New Thread 12368.0x5270]
[New Thread 12368.0x5110]
[Thread 12368.0x5110 exited with code 0]
[Thread 12368.0x5270 exited with code 0]
[New Thread 12368.0x2730]
[Thread 12368.0x4cb4 exited with code 0]
[New Thread 12368.0x3f20]
[Thread 12368.0x3f20 exited with code 0]
[New Thread 12368.0x19c0]

Program received signal SIGSEGV, Segmentation fault.
0x00007ffafc001e80 in strcmp () from C:\WINDOWS\System32\msvcrt.dll

Thread 21 (Thread 12368.0x19c0):
#0  0x00007ffafd7ef8a4 in ntdll!ZwWaitForMultipleObjects () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafb09f5a9 in WaitForMultipleObjectsEx () from C:\WINDOWS\System32\KernelBase.dll
#2  0x00007ffafb09f4ae in WaitForMultipleObjects () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00007ffaf2e82a1a in msiltcfg!ShutdownMsi () from C:\WINDOWS\SYSTEM32\msiltcfg.dll
#4  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#5  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#6  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 19 (Thread 12368.0x2730):
#0  0x00007ffafd7eee74 in ntdll!ZwRemoveIoCompletion () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffaf9ffe36b in Tcpip4_WSHAddressToString () from C:\WINDOWS\system32\mswsock.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 15 (Thread 12368.0x415c):
#0  0x00000000701f5315 in xmlDictOwns () from C:\Program Files\Ardour7\bin\libxml2-2.dll
#1  0x000000007010a03a in xmlFreeNodeList () from C:\Program Files\Ardour7\bin\libxml2-2.dll
#2  0x000000007010619c in xmlFreeDoc () from C:\Program Files\Ardour7\bin\libxml2-2.dll
#3  0x00000000697c953d in XMLTree::~XMLTree (this=0x4ccff960, __in_chrg=<optimized out>) at ../libs/pbd/xml++.cc:58
#4  0x000000006b0f0eda in MIDI::Name::MIDINameDocument::MIDINameDocument (this=0x4a5d76b0, file_path=...)
    at ../libs/pbd/pbd/xml++.h:81
#5  0x0000000028606cfd in MIDI::Name::MidiPatchManager::load_midi_name_document (this=this@entry=0x49e975a0, 
    file_path=...) at ../libs/ardour/midi_patch_manager.cc:172
#6  0x000000002860773b in MIDI::Name::MidiPatchManager::add_midnam_files_from_directory (this=this@entry=0x49e975a0, 
    directory_path=...) at ../libs/ardour/midi_patch_manager.cc:132
#7  0x000000002860786c in MIDI::Name::MidiPatchManager::load_midnams (this=0x49e975a0)
    at ../libs/ardour/midi_patch_manager.cc:284
#8  0x0000000028a669b1 in operator() (p=<optimized out>, this=<optimized out>)
    at /home/ardour/win-stack-w64-dbg/include/boost/bind/mem_fn_template.hpp:47
#9  operator()<boost::_mfi::mf0<void, MIDI::Name::MidiPatchManager>, boost::_bi::list0> (a=<synthetic pointer>, 
    f=..., this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:259
#10 operator() (this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:1294
#11 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, MIDI::Name::MidiPatchManager>, boost::_bi::list1<boost::_bi::value<MIDI::Name::MidiPatchManager*> > >, void>::invoke (
    function_obj_ptr=...) at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#12 0x00000000697a774d in operator() (this=0x49e97868)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#13 PBD::Thread::_run (arg=0x49e97840) at ../libs/pbd/pthread_utils.cc:488
#14 0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#15 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#16 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#17 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#18 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#19 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 14 (Thread 12368.0x4bfc):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x000000002845888d in ARDOUR::AudioEngine::do_devicelist_update (this=0x4a330690)
    at ../libs/ardour/audioengine.cc:760
#4  0x0000000028a66a71 in operator() (p=<optimized out>, this=<optimized out>)
    at /home/ardour/win-stack-w64-dbg/include/boost/bind/mem_fn_template.hpp:47
#5  operator()<boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list0> (a=<synthetic pointer>, f=..., 
    this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:259
#6  operator() (this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:1294
#7  boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list1<boost::_bi::value<ARDOUR::AudioEngine*> > >, void>::invoke (function_obj_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#8  0x00000000697a774d in operator() (this=0x4a341e98)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#9  PBD::Thread::_run (arg=0x4a341e70) at ../libs/pbd/pthread_utils.cc:488
#10 0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#11 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#13 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#14 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#15 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 13 (Thread 12368.0x2ee8):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x000000002845b3d3 in ARDOUR::AudioEngine::do_reset_backend (this=0x4a330690) at ../libs/ardour/audioengine.cc:724
#4  0x0000000028a66a71 in operator() (p=<optimized out>, this=<optimized out>)
    at /home/ardour/win-stack-w64-dbg/include/boost/bind/mem_fn_template.hpp:47
#5  operator()<boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list0> (a=<synthetic pointer>, f=..., 
    this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:259
#6  operator() (this=<optimized out>) at /home/ardour/win-stack-w64-dbg/include/boost/bind/bind.hpp:1294
#7  boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, ARDOUR::AudioEngine>, boost::_bi::list1<boost::_bi::value<ARDOUR::AudioEngine*> > >, void>::invoke (function_obj_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#8  0x00000000697a774d in operator() (this=0x4a3418f8)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#9  PBD::Thread::_run (arg=0x4a3418d0) at ../libs/pbd/pthread_utils.cc:488
#10 0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#11 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#13 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#14 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#15 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 10 (Thread 12368.0x355c):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000284349fc in ARDOUR::Analyser::work () at ../libs/ardour/analyser.cc:95
#4  0x0000000028a66506 in operator() (this=0x28f6a070 <ARDOUR::Analyser::analysis_queue_lock>)
    at ../../win-stack-w64/include/sigc++-2.0/sigc++/functors/ptr_fun.h:76
#5  boost::detail::function::void_function_obj_invoker0<sigc::pointer_functor0<void>, void>::invoke (
    function_obj_ptr=...) at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:159
#6  0x00000000697a774d in operator() (this=0x489d5e88)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#7  PBD::Thread::_run (arg=0x489d5e60) at ../libs/pbd/pthread_utils.cc:488
#8  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#9  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#11 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#12 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#13 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 9 (Thread 12368.0x2a38):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000288664ba in peak_thread_work () at ../libs/ardour/source_factory.cc:75
#4  0x0000000028a664d6 in boost::detail::function::void_function_invoker0<void (*)(), void>::invoke (function_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:113
#5  0x00000000697a774d in operator() (this=0x489d5bf8)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#6  PBD::Thread::_run (arg=0x489d5bd0) at ../libs/pbd/pthread_utils.cc:488
#7  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#8  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#9  0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#11 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#12 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 8 (Thread 12368.0x2fdc):
#0  0x00007ffafd7f2944 in ntdll!ZwWaitForAlertByThreadId () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd7b91fb in ntdll!RtlSleepConditionVariableSRW () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafb0b2409 in SleepConditionVariableSRW () from C:\WINDOWS\System32\KernelBase.dll
#3  0x00000000288664ba in peak_thread_work () at ../libs/ardour/source_factory.cc:75
#4  0x0000000028a664d6 in boost::detail::function::void_function_invoker0<void (*)(), void>::invoke (function_ptr=...)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:113
#5  0x00000000697a774d in operator() (this=0x489cecf8)
    at /home/ardour/win-stack-w64-dbg/include/boost/function/function_template.hpp:682
#6  PBD::Thread::_run (arg=0x489cecd0) at ../libs/pbd/pthread_utils.cc:488
#7  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#8  0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#9  0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#10 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#11 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#12 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 7 (Thread 12368.0x5398):
#0  0x00007ffafd7eedd4 in ntdll!ZwWaitForSingleObject () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffaf9ff896f in WSPStartup () from C:\WINDOWS\system32\mswsock.dll
#2  0x00007ffaf9ff1f74 in ?? () from C:\WINDOWS\system32\mswsock.dll
#3  0x00007ffafd032ad2 in select () from C:\WINDOWS\System32\ws2_32.dll
#4  0x000000006977a8f5 in CrossThreadChannel::poll_for_request (this=0x27d9b620, this@entry=0x48980100)
    at ../libs/pbd/crossthread.win.cc:171
#5  0x000000006977a954 in CrossThreadChannel::receive (this=this@entry=0x48980100, msg=@0x4941fa10: 0 '\000', 
    wait=wait@entry=true) at ../libs/pbd/crossthread.win.cc:191
#6  0x00000000288bf6e4 in ARDOUR::TriggerBoxThread::thread_work (this=this@entry=0x489800d0)
    at ../libs/ardour/triggerbox.cc:4853
#7  0x00000000288bfa95 in ARDOUR::TriggerBoxThread::_thread_work (arg=0x489800d0) at ../libs/ardour/triggerbox.cc:4841
#8  0x00000000697a7459 in fake_thread_start (arg=0x489822e0) at ../libs/pbd/pthread_utils.cc:101
#9  0x000000006ea24a84 in pthread_create_wrapper (args=0x0) at ./mingw-w64-libraries/winpthreads/src/thread.c:1499
#10 0x00007ffafbfde634 in msvcrt!_beginthreadex () from C:\WINDOWS\System32\msvcrt.dll
#11 0x00007ffafbfde70c in msvcrt!_endthreadex () from C:\WINDOWS\System32\msvcrt.dll
#12 0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#13 0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#14 0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 6 (Thread 12368.0x1b00):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 5 (Thread 12368.0x46e0):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 4 (Thread 12368.0x1cc4):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 3 (Thread 12368.0xe04):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 2 (Thread 12368.0x5264):
#0  0x00007ffafd7f29a4 in ntdll!ZwWaitForWorkViaWorkerFactory () from C:\WINDOWS\SYSTEM32\ntdll.dll
#1  0x00007ffafd78536e in ntdll!RtlClearThreadWorkOnBehalfTicket () from C:\WINDOWS\SYSTEM32\ntdll.dll
#2  0x00007ffafcb826ad in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
#3  0x00007ffafd7aaa68 in ntdll!RtlUserThreadStart () from C:\WINDOWS\SYSTEM32\ntdll.dll
#4  0x0000000000000000 in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)

Thread 1 (Thread 12368.0x1d4):
#0  0x00007ffafc001e80 in strcmp () from C:\WINDOWS\System32\msvcrt.dll
#1  0x00000000712ea7cb in g_utf8_collate (str1=<optimized out>, str2=<optimized out>) at ../glib/gunicollate.c:149
#2  0x00000000708ae8f1 in Gtk::ComboBoxText::set_active_text(Glib::ustring const&) ()
   from C:\Program Files\Ardour7\bin\libgtkmm-2.4-1.dll
#3  0x000000000065f26e in ?? ()
Backtrace stopped: previous frame inner to this frame (corrupt stack?)
Ardour-debug-2.log (18,170 bytes)   

chaybutler

2023-08-18 18:10

reporter   ~0027982

Been a couple of weeks. Any new feedback or assistance would be appreciated

chaybutler

2023-08-21 11:57

reporter   ~0027984

Flying blind over here. Help would be great. Just trying to start the app. Anyone able to offer anything?

I thought to check the Windows event viewer. Found two logs, an info & an error:

---Info---
Fault bucket 1367579723242479094, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Ardour.exe
P2: 0.0.0.0
P3: 649514c6
P4: msvcrt.dll
P5: 7.0.22621.608
P6: c4d8152c
P7: c0000005
P8: 0000000000061e80
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9dd46b5a-d183-46ab-9ea3-f6bfee9ffdd9.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.40a6631e-b7e3-42e1-a735-e4c1df80d15d.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.71b6c9f1-02af-426a-bef1-679675da49da.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.60380ed7-f16c-4887-ab82-f92d09d43bc9.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6e9bce16-545c-470b-abfb-8b00d231e784.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Ardour.exe_6d2cbff79f742ff6126a20422a77a52ecf12e36_16f7c005_2d3404d0-0920-4d71-bf8c-b5720ce3b8a7

Analysis symbol:
Rechecking for solution: 0
Report Id: fd460870-3093-49f4-aa47-230980dcacbc
Report Status: 268435456
Hashed bucket: c72c4b6b82b584a972fa9e8335e51df6
Cab Guid: 0

---Error---
Faulting application name: Ardour.exe, version: 0.0.0.0, time stamp: 0x649514c6
Faulting module name: msvcrt.dll, version: 7.0.22621.608, time stamp: 0xc4d8152c
Exception code: 0xc0000005
Fault offset: 0x0000000000061e80
Faulting process id: 0x0x1084
Faulting application start time: 0x0x1D9D425DAB2D0AD
Faulting application path: C:\Program Files\Ardour7\bin\Ardour.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: fd460870-3093-49f4-aa47-230980dcacbc
Faulting package full name:
Faulting package-relative application ID:

chaybutler

2023-08-21 12:48

reporter   ~0027985

I've run DISM & SFC, both of which claimed to make repairs. No improvement. Then I tried another reboot, which also did not help. Still cannot get Ardor to open at all. When you execute the EXE, the mouse flashes a few times, and then the above logs appear in the event viewer. That is it. No crash report or anything.

paul

2023-09-14 18:28

administrator   ~0028038

Some problems - the ones that only occur on a specific Windows system - are essentially impossible for us to diagnose or fix. It would be great to get a better understanding of why Ardour is crashing on your system, but I'm not sure that will be possible.

Issue History

Date Modified Username Field Change
2023-08-09 12:03 chaybutler New Issue
2023-08-09 12:03 chaybutler File Added: ArdourEventLogs.evtx
2023-08-09 15:02 x42 Note Added: 0027955
2023-08-09 15:02 x42 Note Edited: 0027955
2023-08-09 15:03 x42 Note Edited: 0027955
2023-08-09 20:58 chaybutler Note Added: 0027964
2023-08-09 20:58 chaybutler File Added: Ardour-debug.log
2023-08-09 21:07 x42 Note Added: 0027968
2023-08-09 21:19 chaybutler Note Added: 0027969
2023-08-09 21:19 chaybutler File Added: Ardour-debug-2.log
2023-08-18 18:10 chaybutler Note Added: 0027982
2023-08-21 11:57 chaybutler Note Added: 0027984
2023-08-21 12:48 chaybutler Note Added: 0027985
2023-09-14 18:28 paul Note Added: 0028038