View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0004650||ardour||bugs||public||2012-01-22 19:57||2012-01-23 20:32|
|Summary||0004650: Cannot pay for Ardour download using Paypal - Error sez no UTF-8 characters????|
|Description||Trying to download Ardour and submit payment via Paypal, but Paypal will not accept my email address (ID) saying that it includes UTF-8 characters. It is a standard email address (eg: firstname.lastname@example.org) and there seems to be no way to pay using another system or download a test copy of the software to evaluate.|
|Tags||No tags attached.|
||what is your email address?|
||using google to read up on this error suggests that it is caused by some issue with cookies stored by your browser. i've read at least a dozen articles that make it appear that whatever the issue is, its not something we can fix at ardour.org. Have you contacted PayPal about the issue?|
||see, for example: http://answercentre.ebay.co.uk/question/Postage-Payments/Paypal-Utf-8/18000422172|
As <of.that.ilk> said in the above ebay thread post, I cleared all of my Firefox caches too but I've tried the Paypal transaction thru Firefox, Opera, both in PC and Mac. (Haven't tried Linux or Win Internet Explorer yet.... hmmm).
I also sent a $$ transfer to a friend via Paypal.. no problem. Works perfectly. I'm thinking that the Ardour location (ISP/country?) or specific Paypal applet has a UTF-8 filter applied, but I'll try Internet Explorer right now and see what happens.
Nope. IE reports the same error. I flushed all IE history/caches and tried multiple addresses. It won't eat the "@" sign but spits out a "%40" code instead.
ie: email@example.com becomes david%40exmantech.com and throws an error.
Hmm??? Problem solved???
Maybe... I was using "firstname.lastname@example.org" and I think Paypal doesn't like the ".net" address, but strangely enough, it works ok in North America.
I had a friend (on a different Internet provider) enter with his email address (.com) and he gained entry no problem.
I still think that my SMTP is converting the outgoing mail to UTF-8.
Just tried it again with "email@example.com" and Paypal accepted it. I'll try it again with firstname.lastname@example.org and see if it bounces again.
|2012-01-22 19:57||davidex||New Issue|
|2012-01-23 16:06||paul||Note Added: 0012616|
|2012-01-23 18:18||davidex||Note Added: 0012620|
|2012-01-23 18:59||paul||Note Added: 0012622|
|2012-01-23 19:01||paul||Note Added: 0012623|
|2012-01-23 19:56||davidex||Note Added: 0012626|
|2012-01-23 20:00||davidex||Note Added: 0012627|
|2012-01-23 20:32||davidex||Note Added: 0012630|