View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0004650 | ardour | bugs | public | 2012-01-22 19:57 | 2012-01-23 20:32 |
| Reporter | davidex | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | ||
| Product Version | 2.8.12 | ||||
| Summary | 0004650: Cannot pay for Ardour download using Paypal - Error sez no UTF-8 characters???? | ||||
| Description | Trying to download Ardour and submit payment via Paypal, but Paypal will not accept my email address (ID) saying that it includes UTF-8 characters. It is a standard email address (eg: user@domain.com) and there seems to be no way to pay using another system or download a test copy of the software to evaluate. | ||||
| Tags | No tags attached. | ||||
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what is your email address? |
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david@exmantech.com |
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using google to read up on this error suggests that it is caused by some issue with cookies stored by your browser. i've read at least a dozen articles that make it appear that whatever the issue is, its not something we can fix at ardour.org. Have you contacted PayPal about the issue? |
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see, for example: http://answercentre.ebay.co.uk/question/Postage-Payments/Paypal-Utf-8/18000422172 |
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As <of.that.ilk> said in the above ebay thread post, I cleared all of my Firefox caches too but I've tried the Paypal transaction thru Firefox, Opera, both in PC and Mac. (Haven't tried Linux or Win Internet Explorer yet.... hmmm). I also sent a $$ transfer to a friend via Paypal.. no problem. Works perfectly. I'm thinking that the Ardour location (ISP/country?) or specific Paypal applet has a UTF-8 filter applied, but I'll try Internet Explorer right now and see what happens. Thanx david |
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Nope. IE reports the same error. I flushed all IE history/caches and tried multiple addresses. It won't eat the "@" sign but spits out a "%40" code instead. ie: david@exmantech.com becomes david%40exmantech.com and throws an error. |
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Hmm??? Problem solved??? Maybe... I was using "exman@telus.net" and I think Paypal doesn't like the ".net" address, but strangely enough, it works ok in North America. I had a friend (on a different Internet provider) enter with his email address (.com) and he gained entry no problem. I still think that my SMTP is converting the outgoing mail to UTF-8. Just tried it again with "david@exmantech.com" and Paypal accepted it. I'll try it again with exman@telus.net and see if it bounces again. Thanx David |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2012-01-22 19:57 | davidex | New Issue | |
| 2012-01-23 16:06 | paul | Note Added: 0012616 | |
| 2012-01-23 18:18 | davidex | Note Added: 0012620 | |
| 2012-01-23 18:59 | paul | Note Added: 0012622 | |
| 2012-01-23 19:01 | paul | Note Added: 0012623 | |
| 2012-01-23 19:56 | davidex | Note Added: 0012626 | |
| 2012-01-23 20:00 | davidex | Note Added: 0012627 | |
| 2012-01-23 20:32 | davidex | Note Added: 0012630 |
